ORONA SERVICE

Your partner for the perfect lift

Service for distributors

  • Orona provides the best service to more than 100 countries.
  • A key factor in out international success lies in our close cooperation with our local distributors.
  • Our motto is to reach farther together.
  • We have a team of experts who can serve in each language throughout the elevator life cycle.
  • Orona dealers are guarantee the best service.
  • We provide more efficient and smooth writing software in all processes.
  • This powerful service throughout our business chain guarantees a high level of quality.
  • Our sales software network system checks elevator options, establishes plans, studies energy conservation and shows the price of service solutions.
  • Order details can be tracked through the extranet customer login provided by the head office, and you can confirm the plan and download all related documents.
  • In additional, Orona provides training on elevator installation and maintenance.
  • Last and most important thing, We have enabled our dealers to have access to the spare parts platform to enable quick parts replacement.

SERVICES

  • Solutions focused
  • A company that keeps pace with future technologies
  • ORONA’s Green Enterprises Spirit

We Reach Farther Together

Orona is leading in the lift sector worldwide, with 50 years of experience. Our figures reflect our strength.

  • 1 out of every 10 new lifts in Europe is Orona.
  • More than 100 countries have Orona products installed.
  • 250,000 lifts worldwide with Orona technology.
  • More than 200 distributors worldwide.
  • Orona focuses its activity on designing, manufacturing, marketing, installing, servicing and upgrading lifts, escalators and walkways for all sectors of application, always from an integral service perspective.
  • Health and medical, commercial, hig-rise, heavy loads, transport and public buildings, residential and low rise commercial, existing buildings, heritage buildings, lift replacements, accessibility

Number 1 in Europe in terms of capacity for producing complete lift systems under one roof.

  • 100% European production.
  • 20,000 complete lifts production capacity per year.
  • Fast and reliable delivery time and one of the shortest manufacturing lead times in the sector.

Orona offers a full response to our clients service needs and supports them through the whole process.

  • Advance tools and software helping distribution to be more efficient and autonomous.
  • Multi-language commercial advice and assistance.
  • Advance technical training facilities and e-learning programs.
  • Spare parts sales service: 60% of requested spares are on stock.

Ongoing improvement and innovation are a must in Orona.

  • Orona EIC (Elevator Innovation Centre) ORONA’s R&D centre specialised on research and development of smart and safe transport systems.
  • Orona IDEO, an innovation city that looks out to the world, the future of urban mobility and energy efficiency bringing together business, research and university in the same environment.